Here at Jasprint we believe that our customers should always come first.
As a result of this we feel that our customer service is second to none and that’s why we’ve introduced #JasService, our customer service mandate and promise to you, our most important customer.
Below you will see what you can expect to receive from Jasprint, as standard. You can find examples of #JasService here and on Twitter by searching #JasService.
- Responding quickly and decisively to all customer queries
- Being pleasant, patient and polite at all times
- Offering expert advice free of charge
- Going ‘above and beyond’ when required
- Making the needs of our customer our number 1 priority
- Delivering a high quality end product, on time
- Providing our service with a smile
- Understanding our customer’s needs and taking the necessary action to meet those needs
- Being flexible to help our customers when required
- Recovering mistakes and remedying problems swiftly on the rare occasions they arise
- Being respectful of our customers and the aims of their business
If you’ve been impressed with our service then please email us to let us know. Alternatively you can mention it on Twitter, not forgetting to use the hashtag #JasService. We’re equally as keen to hear from you if you feel we haven’t lived up to our standards as this will help us to improve our service further.
Remember, if you aren’t getting #JasService from your printer, you aren’t using Jasprint.